Wester Hailes has less than 50 years of history which means that long term trends evolving gradually over decades are not always reflected in the events and level of change within the community. One area which is a definite exception to this is the fast paced development of computer technology and IT skills. So much has changed so quickly that it can feel like we’re remembering a long bygone era when we look back at the size, shape, capacity and use of computers in Wester Hailes only a couple of decades ago.
Back in 1981, the Sentinel reported that the WHEC had a suite of four APPLE II micro computers for public use. The micros had floppy disk drives, a printer and colour monitors. As well as offering bookable slots, the computers were also going to be used to run short courses, including practical sessions on BASIC programming and an introduction to computer graphics. You can read the article in full here.
By 1997, Wester Hailes was the first council estate to have an internet café,
Cyberbytes, established by the Young Tenants Support Organisation. As well as offering local residents access to computer training, the café provided cheap access to the Internet. Although the Internet had been around since the late 1980s, it was still relatively difficult to engage with for many people particularly due to cost of use and a scarcity of computers within homes. The Sentinel devoted its centre pages in April 1997 to explaining more about the Internet and its potential uses and benefits for local residents.
IT skills became increasingly important as essential requirements for work, and training courses started to reflect this. In 2002, the new Learning Shop opened in the Shopping Centre and had 50 computers available for use. Courses on offer included word processing, databases, spreadsheets, presentation graphics and the internet.
So if the Sentinel had still been around today, what would it have been reporting technology wise?
Perhaps the rise of the smart phone and tablets, the power of Google or the explosion in use of social media such as Facebook and Twitter. Online communication is now a routine part of life for the majority. Whilst seeing images of now long outdated computers can make us realise how much has changed so quickly, the history of IT in Wester Hailes also shows the importance of trying to combat the digital divide. For although access to IT in the present day is now widely available, it is by no means universal. Digital exclusion still creates barriers and whilst sometimes this can be generational, the number of people facing digital exclusion is higher in areas where incomes are lower and more people are marginalised due to their circumstances. The provision of IT training over the years and facilities such as the Cyberbytes café was in recognition that people within Wester Hailes were in danger of being left behind with regard to computing experience and skills.
Combating digital exclusion is now more important than ever as access to services moves increasingly online. One of the current known facts about the new controversial benefits system Universal Credit, is that applications are to be made online. For applicants who do not have access to a computer within their home, this will mean they need to book a computer at their local library, Job Centre etc. If they are not confident in using IT, a 90 minute application process may prove daunting and in some cases impossible. Wester Hailes led the way across the years with initiatives such as the internet café and the Learning Shop. Hopefully with new projects and resources, local organisations will still be able to ensure people in Wester Hailes gain the skills and support they need to get online.








Wester Hailes’ landscape. At 4.5 metres high it’s hard to miss, Wester Hailes’ first totem pole located just across the road from the Plaza, on the Westside Waterfront down by the canal. Officially launched on the 10th December by the Lord Provost, the totem pole is not only a first for Wester Hailes but also a first for Scotland as the first digital totem pole in the country, designed to encourage digital interaction with a variety of information sources including the social history of the area.
photo, the pole also has a series of QR codes around it. These codes can be scanned with smart phones and link to different sites including our
together local residents who might be interested in taking an active role in the development of the digital sentinel, learn more about digital media, assist in editing content etc. With more and more important information and services moving to online access only, it is important that everyone has the skills and confidence to use online and social media sources. Areas such as Wester Hailes can lag behind in terms of digital inclusion with people sometimes lacking the resources and training needed to take advantage of new technology. This project will help to put Wester Hailes at the forefront of such advances and enable local residents to develop the skills they need to operate within the world of online information and media sharing.









